Privacy Policy

    Your privacy is important to us. This policy explains how we collect, use, and protect your information.

    Last updated: December 2024

    1. Information We Collect

    Personal Information

    When you book our yacht charter services, we may collect:

    • Name, email address, and phone number
    • Date of birth and identification details
    • Billing and payment information
    • Emergency contact information
    • Dietary restrictions and special requirements

    Usage Information

    We automatically collect information about how you use our website and services:

    • IP address and device information
    • Browser type and version
    • Pages visited and time spent on our website
    • Referring website information

    2. How We Use Your Information

    We use your information to:

    • Process and fulfill your yacht charter bookings
    • Communicate with you about your reservations
    • Provide customer support and respond to inquiries
    • Send important updates about your booking or our services
    • Comply with legal and regulatory requirements
    • Improve our services and website functionality
    • Send promotional materials (with your consent)

    3. Information Sharing

    We may share your information with:

    • Service Providers: Third-party companies that help us operate our business (payment processors, booking systems)
    • Legal Authorities: When required by law or to protect our rights and safety
    • Business Partners: Trusted partners who provide services related to your charter (catering, activities)

    We do not sell, rent, or trade your personal information to third parties for marketing purposes.

    4. Data Security

    We implement appropriate security measures to protect your personal information:

    • SSL encryption for data transmission
    • Secure servers and databases
    • Regular security assessments
    • Limited access to personal information
    • Staff training on data protection

    While we strive to protect your information, no method of transmission over the internet is 100% secure.

    5. Your Rights

    You have the right to:

    • Access your personal information
    • Correct inaccurate or incomplete data
    • Request deletion of your personal information
    • Object to processing of your data
    • Withdraw consent for marketing communications
    • Request data portability

    To exercise these rights, please contact us at the information provided below.

    6. Cookies

    We use cookies and similar technologies to:

    • Remember your preferences
    • Analyze website traffic and usage
    • Improve user experience
    • Provide personalized content

    You can control cookie settings through your browser preferences.

    7. Data Retention

    We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking information is typically retained for 7 years for accounting and legal purposes.

    8. International Transfers

    Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.

    9. Children's Privacy

    Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.

    10. Changes to This Policy

    We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

    11. Contact Us

    If you have questions about this privacy policy or our data practices, please contact us:

    Yacht Rentals Dubai

    Dubai Marina, UAE

    Phone: +971 50 464 8881

    Email: privacy@evaliyachts.com